Check-In
Check-in time begins at 3:00PM (until close)* in order to allow housekeeping ample time to properly sanitize and prepare each suite for its’ next guest. We shall make every attempt to accommodate special requests for early check-ins. There is always a full charge for the first day of stay, regardless of check-in time. Please allow an extra 15 minutes in your schedule to ensure accuracy at check-in.

NEW CLIENTS MUST have an Overnight Guest Profile Form completed prior to their first stay. This permanent profile helps us understand your pet’s background, personality and special needs so we can make his/her visit at The Barkley as safe and as comfortable as possible. In addition, to ensure accuracy, each client must complete a check-in menu and a grooming menu (if grooming) for each stay. If providing your own food, please prepare and label (by name) each serving in a separate baggy for the entire length of the stay. For more information, please see our Fine Dining page. If medicating, please properly label and provide all medication for the entire length of the stay. For more information, please see our Medications/Special Needs page.

Check-Out
Check-out time is 12:00PM (or earlier)* in order to allow housekeeping ample time to properly sanitize and prepare each suite for its next guest that afternoon. Pets not picked up by 12:00PM will require additional care and be charged a $25.00 late check-out fee, unless scheduled for a grooming or Day Camp service. For security purposes, proper photo identification may be required.

Health/Temperament
In the best interest of all, each guest must meet our published vaccinations standards before admittance. Pets requiring vaccination updates must have the vaccination(s) administered no less than ten days before check in. The Barkley reserves the right to refuse admittance to any pet guest for any reason, at any time, who lacks proof of vaccinations, displays signs of untreated or potentially contagious conditions, demonstrates aggressive behavior, or who fails our standard health and temperament policies.

Controlled Travel
For each pet’s safety, ALL pets entering and exiting The Barkley must be on a leash or in a carrier until directed otherwise. The Barkley provides customized identification collars upon arrival, therefore, all carriers, leashes, collars and harnesses will be returned to owner upon check-in.

Belongings
Due to safety and sanitary considerations, we regret we cannot accept any personal belongings (toys, beds, blankets, etc.) other than a disposable t-shirt for separation anxiety. The Barkley is a full-service establishment and provides all the necessary clean bedding, toys and blankets which comfort your pet and adhere to our strict standards.

Visitation
At The Barkley, our pet guests are also on vacation. Visitation during boarding is both confusing and interruptive for the pet, and therefore, is highly discouraged.

Pick-Up/Delivery
We offer trans”paw”tation pick-up and delivery services. Ask your customer service associate for details and availability.

* Due to security and accuracy considerations, we regret we cannot accomodate check-ins or check-outs during non-business hours. We open and close promptly with NO EXCEPTIONS. Please see our regular business hours.

NEWS
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ADDITIONAL RESOURCES
			The Barkley Downloadable Brochure
			FIRST TIME Guest Profile Form
			OVERNITE CHECK-IN MENU (each time)
			House Rules & Policies Form