The health and safety of our guests is our number one priority. We consult with our Veterinarian Advisory Board in order to continuously update our policies and provide the best, affordable care available. All of our pet guests’ medical records, personality profiles, and special needs are carefully recorded to ensure a safe and healthful visit. Our staff of animal care professionals is trained for emergencies and conveniently located within one-half mile of two premier 24-hour animal hospitals. All guests must meet our published health and temperament standards.

The Barkley will administer oral and topical medications at $1.50 per dosage. Guests requiring specialized care (injections, splint/bandage changes, suture removals, etc.) are handled on a case-by-case basis, typically $5 per procedure. All medications shall be provided by owner, clearly labeled and must include written instructions with pet’s name, type of medication, dosage, and schedule.

A veterinarian is on call 24 hours a day. In the rare event your pet should become ill or injured, every effort will be made to contact you, your veterinarian of record, and/or your designated emergency contact for instructions. If a life threatening illness/injury occurs, The Barkley, in its sole discretion, may engage the services of a veterinarian or a small animal emergency hospital for evaluation, regardless of Owner’s instructions on the pet’s profile form. For any health concerns that may arise, our pet care professionals maintain a detailed log - which will be provided to you and your veterinarian.